Portrait of Vergil Poon

Hong Kong · Software & IT

Welcome, I'm

Vergil Poon.

A software and solution developer in Hong Kong. I build web, mobile and AI products — and keep the IT behind them running smoothly.

  • Software Developer
  • Solution Developer
  • IT Support Engineer

Four years of building software and solving IT problems. I develop front‑end sites and mobile apps, fine‑tune AI models, and track down the root cause when systems misbehave — so people can simply get back to work.

Experience

  1. Project Coordinator

    Automated Systems (H.K.) Limited (ASL)
    Client: Hong Kong Air Cargo Terminals Limited (HACTL)

    • Keep HACTL's day‑to‑day operations running onsite in a 24/7 air cargo terminal, working to the client's shift roster.
    • Set up, configure and troubleshoot computers, printers and Honeywell devices.
    • Handle ISRs (service requests) and INCs (incidents) end to end, documenting and reporting each case in line with client policies and company procedures.
    • Resolve Microsoft and Windows issues, Active Directory accounts, and the day‑to‑day problems of company PCs.
    • Provide application support for HACTL's internal systems, bridging IT teams and operational users.
    • Carry out PC migrations and hardware replacements, from workstations to keyboards and peripherals.

  2. IT Support

    Primetech Technology Limited

    • Executed ~150 Windows 11 migrations in 2 months (~18–19 per week) for HACTL, meeting quality and throughput targets.
    • Hardened and configured workstations per SOP with security baselines and standard images.
    • Delivered Tier 1 support across the rollout, triaging issues to keep deployment fast and users happy.
    • Documented investigations and escalated root causes to refine playbooks and prevent recurrences.

  3. Solution Developer

    SIVA Tech Limited

    • Led development of front‑end websites and mobile applications.
    • Fine‑tuned AI models to improve performance and functionality.
    • Shaped technologies, concepts and implementation strategy for the team.

  4. Software Engineer

    InnoSpire Technology Limited

    • Built an AI‑powered app that describes surrounding objects for visually impaired users.
    • Developed software and hardware products; ran QA for reliability and performance.
    • Managed project scopes and helped lead the team to on‑time delivery.

Skills

A full stack,down to the cable.

Programming

From native mobile to systems code.

  • Java
  • Kotlin
  • Swift
  • Objective‑C
  • C
  • C++
  • C#
  • Python
  • PHP
  • JavaScript

AI

Model fine‑tuning and assistive, vision‑based apps.

Web & Data

  • HTML
  • CSS
  • JSON
  • SQL
  • NoSQL

Networking

  • Ethernet
  • TCP/IP
  • DNS
  • DHCP
  • SSL
  • VPNs
  • Firewalls
  • Network config

Cloud

  • AWS
  • Azure
  • Google Cloud

Service Desk & Deployment

Windows 11 migration at scale, workstation hardening, Tier 1 troubleshooting, and the documentation that keeps it repeatable.

Education

Trained in
apps & games.

Higher Diploma in Computer Studies

Mobile Applications and Game Development
Hong Kong College of Technology

Diploma Yi Jin

Mobile Apps and Game
Hong Kong College of Technology

CantoneseFluent MandarinGood EnglishWorking

Strengths

01

Adaptability & problem‑solving

I enjoy learning new technology and approach complex problems with a solution‑first mindset.

02

Confidence & communication

Clear, professional communication with end users, stakeholders and engineering teams.

03

Independence & teamwork

Comfortable owning work end‑to‑end, and just as comfortable as part of a team.

Contact & Collaboration

Let's build
something.

Open to IT, software and AI projects, roles and collaborations.

E-mail WhatsApp